Family Medicine | Primary Care Providers - NMC Health
Family Medicine • Newton, KS
Ratings by platform
- CMS HCAHPS (via Medicare/Momentary Labs): 4 out of 5 stars (349 patient surveys)
- Birdeye: 3.6 out of 5 stars (463 reviews)
- MDsave: 4.8 out of 5 stars (45 patient reviews)
What patients say
Patients praise
- many patients report providers are caring, thorough, and effective communicators
- hospital staff generally score well on patient communication compared to national averages
- facility is often praised for cleanliness and clear discharge instructions
- some primary care providers receive high satisfaction ratings for taking time with patients
Common complaints
- billing and collection practices, including legal action for small balances
- long wait times in some departments like the ER and laboratory
- perceived poor communication or dismissiveness from some emergency department staff
- difficulties with administrative processes, such as scheduling and receiving billing information
In patients' words
"Dr Holdeman is a very caring physician who is genuinely concerned about his patient's health and we'll being. I never feel rushed and he takes his time to make sure I understand everything before I leave his office."
— Healthgrades (Dr. Troy Holdeman)"The last time Mom had been in the ER, she was actually sent a threatening collections notice for an outstanding bill of $1.72, because mom never received a first bill."
— LocalityBiz (Patient Review)"She’s so through and thoughtful. First time I felt like I was heard."
— Healthgrades (Dr. Jana Nisly)More clinics in Newton
Medical Providers and Clinics (Doctors & Physicans)
Patients praise: Highly knowledgeable and competent medical providers · Attentive, kind, and compassionate bedside manner.
Primary Care Doctors Near Me in Newton, KS - Ascension
Patients praise: High individual physician star ratings on official health network portals · Above-average performance in key hospital metrics like physician communication and facility cleanliness.
Urgent Care Newton | AFC Urgent Care | (316) 440-2712
Patients praise: friendly, welcoming, and helpful staff · short wait times and efficient service.
Senior Behavioral Health Center
Patients praise: Professional and caring staff · Supportive, family-like atmosphere.
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