UCI Health Newport — Birch Street Urology | Orange County, CA
Urology • Newport, OR
Ratings by platform
- Google: 4.3/5 stars (50 reviews)
What patients say
Patients praise
- Friendly and helpful doctors and staff in some instances
- Clean, modern, and pleasant facility environment
- Easy access, including proximity to the freeway and free parking
- Appointments typically on time when at the facility
Common complaints
- Billing and insurance practices, including alleged incorrect coding and unexpected charges
- Difficulties reaching staff and communication issues between appointments
- Long wait times for appointments and between sessions
- Concerns about staff training and quality of care provided by some nurse practitioners
In patients' words
"My experiences at UCI Health Urology department in Newport Beach have been great. The staff is friendly, my appointments have always been on time and the facility is new and pleasant. My only constructive feedback is that it is sometimes difficult to reach the staff between appointments."
— Online patient review"The insurance fraud first reported in these reviews several years ago, as well as the patient-last service, are still ongoing... This center will bill its Nurse Practitioners under doctors you've never seen."
— Online patient reviewMore clinics in Newport
Urology - Newport/Ft. Thomas - St. Elizabeth Physicians
Patients praise: Patients often describe individual doctors and nursing staff as kind, personable, and empathetic · Positive experiences with clear, thorough explanations of diagnoses and treatment plans.
John-Paul Newport, MD - Knoxville - Covenant Health
Patients praise: Informative communication · Straightforward instructions.
John-Paul Newport, MD - Knoxville
Patients praise: Professional and helpful staff · Above average patient experience.
Urology - Newport/Ft. Thomas | KY
Patients praise: Providers described as personable, empathetic, and knowledgeable · Staff noted as efficient and friendly in several instances.
Brown University Health Orthopedics Institute at Newport Hospital
Patients praise: High patient satisfaction with orthopedic surgeons (particularly Dr. Michael Staebler) · Professional, compassionate, and knowledgeable medical staff.
Newport Dental Associates: Dentist Newport, RI
Patients praise: Professional and friendly staff · Patient-first approach and personalized care by Dr. Baldelli.
Comparing your options?
Browse other Urology clinics, or filter by state and specialty to compare patient ratings.