UCI Health Newport — Birch Street Urology | Orange County, CA
Urology • Newport, OR
Ratings by platform
- Google: 4.3/5 (50 reviews)
What patients say
Patients praise
- Friendly and helpful doctors and staff in some instances
- Clean, modern, and pleasant facility environment
- Easy access, including proximity to the freeway and free parking
- Appointments typically on time when at the facility
Common complaints
- Difficulties reaching staff and communication issues between appointments
- Long wait times for appointments and between sessions
- Concerns about staff training and quality of care provided by some nurse practitioners
In patients' words
"My experiences at UCI Health Urology department in Newport Beach have been great. The staff is friendly, my appointments have always been on time and the facility is new and pleasant. My only constructive feedback is that it is sometimes difficult to reach the staff between appointments."
— Online patient review"The insurance fraud first reported in these reviews several years ago, as well as the patient-last service, are still ongoing... This center will bill its Nurse Practitioners under doctors you've never seen."
— Online patient reviewMore clinics in Newport
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