Primary Care - North Country Hospital
Primary Care • Newport, VT
Ratings by platform
- US News & World Report: 89% (Hospital overall satisfaction) (N/A)
- Homefacts.com: 69/100 (Overall Hospital Rating) (272 surveys)
- MedicalRecords.com: 4.2/5 stars (5 reviews)
What patients say
Patients praise
- praise for emergency department care and efficiency
- thoroughness and quality of treatment in specific instances
- staff perceived as caring and respectful by some patients
- high scores for nurse and doctor communication in surveys
- good discharge planning information
Common complaints
- billing and statement issues
- perceived lack of interpersonal skills and empathy from staff
- long wait times in the emergency department
- frustration with visitor policies
- nighttime noise levels
In patients' words
"I have been in the ER for 2 days straight, service sucks. Been here 2 hour today and not one person has come to talk to me. No call bell was given. This hospital is a joke and should be shut down."
— LocalityBiz user review"North Country has been evolving and through each regeneration they get better and better. I've had occasion to be in the ER several times over the past ten years and have always received quality care, been treated with dignity and respect..."
— MedicalRecords.com user review"Avoid this hospital. If you only go to this hospital 4 times( as I have) they will send you multiple bills or statements every single month."
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