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Northern Express Care - Newport - NCHC

Primary CareNewport, VT

★★★☆☆3.4/529 reviews across 1 platforms

Ratings by platform

  • Birdeye: 3.4 out of 5 stars (29 reviews (for St. Johnsbury location))
  • Healthgrades (for North Country Hospital): 55% patient recommendation rate (N/A (Healthgrades))

What patients say

Patients praise

  • Helpful and attentive medical staff (doctors and nurses) in some cases
  • Convenience of walk-in services and in-house testing
  • Compassionate care experiences, particularly in emergency situations
  • Professionalism and ease of scheduling for some patients

Common complaints

  • Concerns regarding front desk staff demeanor
  • Frustration with billing and payment statement processes
  • Wait times for emergency services and appointments
  • Doubts regarding clinical knowledge and procedures of nursing staff

In patients' words

"very friendly, attentive, thorough, organized. i wish every clinic was like this!"

Birdeye Review (St. Johnsbury location)

"Avoid this hospital. If you only go to this hospital 4 times( as I have) they will send you multiple bills or statements every single month."

LocalityBiz Review (North Country Hospital)

"This hospital has the best E.R. team. They are caring, they are efficient, and thank God for their sense of urgency."

Yelp Review (North Country Hospital)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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