Samaritan Health Clinic - Newport
Preventive Medicine • Newport, OR
Ratings by platform
- Solv Health (Urgent Care): 2.3 out of 5
- Yelp (Walk-In Clinic): 2.0 out of 5 (8 reviews)
- Trustpilot (Samaritan Health Services): 3.0 out of 5
What patients say
Patients praise
- Some instances of efficient and effective emergency or urgent care for lacerations or acute needs
- Positive experiences with specific nursing or clinical staff members in certain scenarios
Common complaints
- Difficulty accessing walk-in services due to turning away patients before closing time
- Unprofessional staff behavior and perceived lack of empathy
- Issues with timely medication refills for chronic conditions
- Frustrations regarding appointment availability and the use of physician assistants instead of MDs
- Poor communication and lack of response to patient complaints
In patients' words
"I walked into the Newport clinic at 4:45 and was turned away even though they don't close until 5:30."
— Yelp/MapQuest Review"Dr. Shelly Russel Surkie will not get your child's medication in when it is due. In the five months my children have been going to here 3 times she didn't send in my childs ADHD medicine..."
— LocalityBiz Review"Heidi came in and didn't know anything about what I had told the young nurse. I tried to talk with Heidi but she snarled and snapped and said 'do you want me to help you or not..."
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