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North Country Hospital

Physical Therapy • Newport, VT

★★★☆☆3.0/5235 reviews across 2 platforms

Ratings by platform

  • Medicare/HCAHPS survey (historical): 3/5 (235 reviews)
  • U.S. News & World Report

What patients say

Patients praise

  • Appreciation for Emergency Department care and urgency in specific instances
  • Staff described as attentive and caring in some positive experiences
  • General willingness of many patients to recommend the hospital
  • Satisfactory cleanliness and discharge information scores in historical surveys

Common complaints

  • Reports of rude or unhelpful staff behavior
  • Dissatisfaction with billing and collection processes
  • Concerns regarding patient family visitation policies
  • Wait times in the Emergency Department
  • Lower ratings for quietness in patient surveys

In patients' words

"This hospital is a joke and should be shut down. Next time I need an ER, I will go to NVRH. The staff is rude and could care less about patients."

— LocalityBiz review

"This hospital has the best E.R. team. They are caring, they are efficient, and thank God for their sense of urgency."

— Yelp review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5].

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