Rehabilitation - North Country Hospital
Physical Therapy • Newport, VT
Ratings by platform
- Medicare/HCAHPS survey (historical): 3 out of 5 stars (overall hospital rating/summary) (235 (survey count in historical dataset))
- U.S. News & World Report: 89% (willingness to recommend)
What patients say
Patients praise
- Appreciation for Emergency Department care and urgency in specific instances
- Staff described as attentive and caring in some positive experiences
- General willingness of many patients to recommend the hospital
- Satisfactory cleanliness and discharge information scores in historical surveys
Common complaints
- Reports of rude or unhelpful staff behavior
- Dissatisfaction with billing and collection processes
- Concerns regarding patient family visitation policies
- Wait times in the Emergency Department
- Lower ratings for quietness in patient surveys
In patients' words
"This hospital is a joke and should be shut down. Next time I need an ER, I will go to NVRH. The staff is rude and could care less about patients."
— LocalityBiz review"This hospital has the best E.R. team. They are caring, they are efficient, and thank God for their sense of urgency."
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