Hematology | University of Vermont Health - UVMHealth.org
Hematology • Newport, VT
Ratings by platform
- WebMD (Dr. Neil Zakai): 3.0 out of 5 stars (6 ratings)
- Healthgrades (Dr. Leslie Lockridge): 3.9 out of 5 stars (15 ratings)
- Birdeye (UVM Health Network): 2.2 out of 5 stars (6 reviews)
What patients say
Patients praise
- High ratings for individual provider knowledge, thoroughness, and bedside manner
- Patients feeling treated with respect and feeling heard by specific clinicians
- Welcoming and professional front-office interactions reported at some locations
Common complaints
- Reports of dismissive bedside manner and feeling unheard by specific providers
- General complaints regarding administrative service and staff preparedness at the broader network level
In patients' words
"Lockridge is superb. No matter what issues I have he always takes his time and puts care into his advice and treatment. Every other doctor I've had in the Newport area treated me like a number and not like a patient but not Leslie. The ladies at the front office are great and the place always feels welcoming."
— Healthgrades (Dr. Leslie Lockridge)"Dismissive of patient concerns, utterly lacking in bedside manner, unwilling to take the time needed to adequately care for a patient."
— WebMD (Dr. Neil Zakai)More clinics in Newport
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