Emergency - North Country Hospital
Emergency Medicine • Newport, VT
Ratings by platform
- MedicalRecords.com: 4.2/5 stars (5 reviews)
- CMS/OpenNPI: 2/5 stars (Overall hospital rating) (Based on CMS data (HCAHPS))
- Healthgrades: 55% (Patient Experience Rating) (N/A)
What patients say
Patients praise
- praise for the emergency department team's care and efficiency by some patients
- acknowledgment of quality care and professionalism by some patients
- cleanliness and timely diagnosis for some individuals
Common complaints
- complaints regarding interpersonal skills and communication from staff
- concerns about billing practices and communication regarding bills
- reports of long wait times or lack of staff interaction in the emergency department
- dissatisfaction with family-friendly policies in specific departments
In patients' words
"This hospital has the best E.R. team. They are caring, they are efficient, and thank God for their sense of urgency."
— Yelp User"They really need to work on interpersonal skills at this hospital. Treated like a number, not a human. Wasted money and hours of my life at this place."
— MedicalRecords.com User Review"I have been in the ER for 2 days straight, service sucks. Been here 2 hour today and not one person has come to talk to me."
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