Urgent Care, Telehealth, & Walk-In Clinic | Patient First Denbigh
Urgent Care • Newport News, VA
Ratings by platform
- Birdeye: 4.3 out of 5 (1,593 reviews)
- Solv Health: 3.5 out of 5 (Not explicitly stated)
- Yelp/Apple Maps (Brand/General): 2.7 out of 5 (5,762 (Brand total))
What patients say
Patients praise
- Fast, convenient care for some patients
- Helpful and friendly staff in some instances
- Professional and caring interactions reported by some users
- Efficiency of in-office prescriptions and diagnostic tests
Common complaints
- Long wait times
- Rude or unprofessional staff/providers
- Perceived lack of thorough care or diagnostic testing
- Dissatisfaction with communication or explanation of services
In patients' words
"The doctor (Physician’s Assistant Elisa M. Bell) merely only looked inside of my ear and my throat. She ran ZERO tests and only gave me nasal decongestants and NOTHING for the pain."
— Birdeye review for Denbigh location"The staff here are truly great--friendly, helpful, and attentive throughout the entire visit... The efficiency and kindness of the staff made this a positive experience."
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