Sentara Urgent Care - J. Clyde Morris
Urgent Care • Newport News, VA
Ratings by platform
- UrgentCareMap.Health: 3.9/5 stars (for the Deer Park/J. Clyde Morris location) (592 reviews)
What patients say
Patients praise
- Convenience for handling unexpected illnesses
- Professional medical attention and treatment explanations
Common complaints
- Long wait times despite scheduling appointments online
- Discrepancies between advertised wait times and actual wait times
- Difficulties with the appointment scheduling system or website errors
- Frustration with front desk billing procedures prior to being seen
In patients' words
"I signed up for a 'reservation' on 1/2/2025. I arrived 15 minutes before my appointment and found the waiting area to be very crowded. I checked in at the front desk and they immediately took my..."
— Yelp review (via MapQuest)"Lies, Lies. Lies. Checked online. 9:20 appt shows available. Filled out all th info and got error msg. No appts are available. Postrd 10 minute wait. When I got there, 90 to 120 minute wait."
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