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James River Family Practice

Primary Care • Newport News, VA

What patients say

Patients praise

  • thorough and knowledgeable care
  • compassionate and professional bedside manner
  • efficient and caring staff interactions
  • good communication and explanations of conditions
  • willingness to spend time with patients

Common complaints

  • long wait times
  • difficult appointment scheduling
  • perceived lack of listening or empathy from providers
  • administrative issues such as termination from practice over missed appointments
  • dissatisfaction with referral processes or specialist access

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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