Health Care, Doctor's Appointment, Dr Appointment | Newport ...
Primary Care • Newport News, VA
Ratings by platform
- Healthgrades (Dr. Charles Phillips): 4.4 out of 5 stars (42 ratings) (42)
- Vitals (Dr. Jason P. Browder): 4.5 out of 5 stars (31 ratings) (31)
- Healthgrades (Dr. Jennifer Bowman): 5.0 out of 5 stars (8 ratings) (8)
- WebMD (Dr. Kimberly Smith): 3.0 out of 5 stars (15 ratings) (15)
- Birdeye (Dr. Bonnie J. Brooks): 3.6 out of 5 stars (15 ratings) (15)
- Healthgrades (Christina Phillips, CNP): 5.0 out of 5 stars (7 ratings) (7)
- Ratings.MD (JenCare Senior Medical Center): 4.6 out of 5 stars (583 ratings) (583)
What patients say
Patients praise
- thorough and knowledgeable care
- compassionate and professional bedside manner
- efficient and caring staff interactions
- good communication and explanations of conditions
- willingness to spend time with patients
Common complaints
- long wait times
- difficult appointment scheduling
- perceived lack of listening or empathy from providers
- administrative issues such as termination from practice over missed appointments
- dissatisfaction with referral processes or specialist access
In patients' words
"There are very few doctors like Dr Browder around anymore. He really cares and is very thorough. He is not the one to tell you what you want to hear but that definitely does not mean he is rude."
— Vitals Review (Dr. Jason P. Browder)"This lady terminated me as a patient stating that I have had too many missed appointments. I really do not remember missing any appointments... I have sat in the waiting area for longer than that at times so it’s ok when they are running behind."
— WebMD Review (Dr. Kimberly Smith)"She allows me to address more than one problem unlike most Dr.'s who will only address one problem and you have to make another appt. to talk about your other problem."
— Birdeye Review (Dr. Bonnie J. Brooks)More clinics in Newport News
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