Lackey Clinic
Dentistry • Newport News, VA
Ratings by platform
- Birdeye/Google: 4.6/5 (99 reviews)
- Healthgrades / US News Doctors: 4.3/5 (15 reviews)
What patients say
Patients praise
- Friendly and professional staff
- Welcoming, comfortable, and clean office environments
- High-quality care, especially for families or anxious patients
- Availability of sliding scale fees and insurance acceptance at community-based clinics
Common complaints
- Long wait times and scheduling issues (e.g., appointment cancellations, difficulty reaching the office)
- Perceived lack of professionalism, poor customer service, or rude staff interactions
- Issues with treatment planning, billing discrepancies, or surprise costs
- Lack of privacy in some office environments
In patients' words
"Best dental experience I have had in my 37 years. Admin staff was friendly and helpful."
— Birdeye review for Denison Family and Cosmetic Dentistry"Horrible experience the two times I went to this place... I wasted 3 visits to have nothing done."
— LocalityBiz review for Spencer Dental"WORST DENTIST EVER ! They make appointments with out the doctor there..."
— Birdeye review for Tidewater Family DentistryMore clinics in Newport News
Heather Pham, D.D.S.
Patients praise: Friendly and caring office staff · Professional and knowledgeable dentists, particularly Dr. Pham.
Drina A. Northam, MD
Patients praise: Thorough and attentive patient care · Professional and informative demeanor during consultations.
Cayenne Med Spa
Patients praise: professional and knowledgeable staff · welcoming and comfortable environment.
Jacob Almeida, DO
Patients praise: Excellent bedside manner · Attentive and good listener.
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