Orthopedic Back and Spine Care

Patients praise

• High levels of surgical skill and successful outcomes reported by many patients
• Effective relief from chronic back and neck pain following procedures
• Clear explanations of treatment options and professional bedside manner from some specific surgeons
• Modern, state-of-the-art facilities and equipment
• Efficient post-operative recovery for many individuals

Common complaints

• Excessive wait times for appointments and follow-ups
• Difficulties communicating with office staff and poor responsiveness to messages
• Billing issues, including unexpected charges, incorrect statements, and lack of transparency
• Rushed or impersonal patient interactions with some surgeons
• Challenges accessing medical records or obtaining necessary paperwork for external care