Orthopedic Back and Spine Care
Spine Surgery • Newport Beach, CA
Ratings by platform
- Yelp (Newport Orthopedic Institute): 2.7/5 (531 reviews)
- Birdeye (Dr. Nader A. Nassif, NOI): 4.9/5 (123 reviews)
- Birdeye (Hoag Spine Center): 3.5/5 (15 reviews)
- Healthgrades (Dr. Hamid Mir): 4.4/5 (91 ratings)
- WebMD (Dr. Kasra Rowshan): 4.5/5 (26 ratings)
What patients say
Patients praise
- High levels of surgical skill and successful outcomes reported by many patients
- Effective relief from chronic back and neck pain following procedures
- Clear explanations of treatment options and professional bedside manner from some specific surgeons
- Modern, state-of-the-art facilities and equipment
- Efficient post-operative recovery for many individuals
Common complaints
- Excessive wait times for appointments and follow-ups
- Difficulties communicating with office staff and poor responsiveness to messages
- Billing issues, including unexpected charges, incorrect statements, and lack of transparency
- Rushed or impersonal patient interactions with some surgeons
- Challenges accessing medical records or obtaining necessary paperwork for external care
In patients' words
"Not only is the wait time to be seen in this office excessive, but they consistently send incorrect bills."
— Yelp (Newport Orthopedic Institute)"I trust Dr. Nassif implicitly. He is super smart, and after having him do both a hip and knee replacement, I can say that he is extremely skilled."
— Birdeye (Dr. Nader A. Nassif)"I felt the appointment was rushed and impersonal. I didn't get the sense that he really wanted to get to know me... understand my situation."
— Healthgrades (Dr. Richard Lee)"As soon as I woke up from the operation my leg pain was gone. I took a lap around the hospital giggling like a little kid; I had not been able to walk without leg pain for over a year."
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