UCI Health — Newport Beach MacArthur | Orange County, CA
Primary Care • Newport Beach, CA
Ratings by platform
- Birdeye: 1.8 out of 5 stars (10 reviews)
What patients say
Patients praise
- Some individual physicians are described as wonderful or professional
- Modern and clean office environment
Common complaints
- Concerns regarding billing practices, specifically hidden facility fees and high out-of-pocket costs
- Complaints about unprofessional or condescending office staff and poor communication regarding appointment types
- Dissatisfaction with physician responsiveness and dismissiveness towards patient concerns
- Difficulties in reaching the office or coordinating prescription refills
In patients' words
"The overbilling is outrageous and the office staff could not be more demeaning or less professional. The facility fees here are extremely high and the coding is intentionally inflated."
— LocalityBiz review"I was not notified of this additional charge verbally... it is very deceptive, and that they have... exorbitant amount that I now need to pay."
— Better Business Bureau complaintMore clinics in Newport Beach
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