Hoag Health Center Newport Beach
Primary Care • Newport Beach, CA
Ratings by platform
- Birdeye: 3.5/5 stars (13 reviews)
- Better Business Bureau (BBB): 1.08/5 stars (customer reviews available)
- Healthgrades: 84% patient experience rating (N/A)
- Yelp (Hoag Women's Pavilion): 3.1/5 stars (766 reviews)
What patients say
Patients praise
- High-tech, clean, and modern facilities
- Positive experiences with nursing staff and specialized care teams, particularly in labor and delivery
- Efficient and helpful service in some departments, including lab and X-ray services
- Good hospital amenities, such as cafeteria quality and ocean views
- High overall patient experience ratings on some healthcare platforms
Common complaints
- Long wait times for appointments and lab services
- Unprofessional or rude behavior by some front-desk and reception staff
- Concerns regarding billing practices, unnecessary testing, and lack of transparency about costs
- Mixed experiences with communication from medical staff regarding medications and diagnoses
In patients' words
"The best service, treatment and made me look at hospitals a different way. If I can guve mote than 5 stars, I will give this a 10 star review."
— LocalityBiz review of Hoag Hospital Newport Beach"Melina the receptionist is very rude, anyone who comes here is sick and vulnerable they need compassion not someone who speaks down to you and causes you to feel worse about yourself."
— Unilocal review of Hoag Health Center"Please Save your life and go to another hospital."
— BBB customer review of Hoag Hospital Newport BeachMore clinics in Newport Beach
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