Newport Orthopedic Institute | Orange County Orthopedic ...
Orthopedic Clinic • Newport Beach, CA
Ratings by platform
- Yelp (Brand Profile): 2.7/5 (533 reviews (across Yelp brand profile))
- Aggregated (Google/Yelp/Other): 4.1/5 (311 reviews (aggregated))
- Yahoo Local: 2.5/5 (403 reviews)
What patients say
Patients praise
- High medical expertise and technical proficiency of doctors
- Effective surgical interventions and positive clinical outcomes
- Compassionate and personalized care from clinical teams once past the front desk
Common complaints
- Difficulties with office staff communication and scheduling
- Excessive wait times for appointments and during office visits
- Issues with billing, insurance claims, and pricing transparency
- Challenges in accessing medical records
- Unhelpful or rude administrative staff performance
In patients' words
"Doctors seem good, but terrible customer experience. First time I went, I got no follow-up of any kind and had to search and talk to them to try to arrange my follow-up procedure."
— Yelp/Yahoo Local User Review"I trust Dr. Nassif implicitly. He is super smart, and after having him do both a hip and knee replacement, I can say that he is extremely skilled."
— Birdeye User Review"Absolute worst experience I've ever had with a doctor in my life. Unless you want to deal with the most incompetent group of individuals, I wouldn't recommend this cesspool of an office to anyone."
— Apple Maps User ReviewMore clinics in Newport Beach
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