Newport Beach Radiation Oncology and Imaging, a state- ...
Cancer Clinic • Newport Beach, CA
Ratings by platform
- Keck Medicine of USC (provider profile): 5.0 out of 5 (58 ratings; 17 comments)
- Hoag Imaging Center Newport Beach (Birdeye/Google): 2.5 out of 5 (22 reviews)
- Vitals (practice listing: Hoag Memorial Hospital Presbyterian Radiation Oncology): not shown (no reviews yet / no rating displayed) (be first to leave a review)
- Vitals (Dr. Craig A. Cox, Radiation Oncologist): 4.7 (3 ratings & reviews)
- WebMD (radiation oncology providers in Newport Beach): multiple provider ratings; example shows 5.0/5, 4.5, 4.0 (290 total reviews across listed results)
What patients say
Patients praise
- Some providers show high patient ratings (e.g., Keck Medicine provider profile showing 5.0/5).
- Some reviewers mention efficient, friendly imaging service (Hoag Imaging Center review snippet with high appraisal).
Common complaints
- Patient complaints about customer service and difficulty reaching for appointments (Newport Diagnostic Center testimonials).
- Imaging center experiences described as rude staff, poor communication, and billing issues (Hoag Imaging Center and Newport Diagnostic Center testimonials).
In patients' words
"“Worst experience of my life... The guy who did my MRI didn’t have any patience and was rude...”"
— Birdeye/Google reviews shown for Hoag Imaging Center Newport Beach"“Billing experience 0/10.”"
— Birdeye/Google reviews shown for Hoag Imaging Center Newport Beach"“Whoever was working the scheduling desk... lacked any customer service skills. She hung up on people...”"
— Newport Diagnostic Center testimonials page"“They never pick up the phone. It’s impossible to make an appointment 30+minutes on hold is unacceptable.”"
— Newport Diagnostic Center testimonials page"“Read more about common questions regarding your healthcare experience.” (no sentiment; context only)"
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