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Sports Medicine Specialist | Sports Injuries Newburyport

Sports MedicineNewburyport, MA

★★★★★4.7/51,606 reviews across 3 platforms

Ratings by platform

  • Zocdoc: 5/5 (Dr. Steven Mattheos) (49 reviews)
  • WebMD Care: 4/5 (Dr. James Ford) (18 ratings)
  • Birdeye/Google: 4.7/5 (Sports Medicine North) (1,539 reviews (mostly centered on Peabody location))

What patients say

Patients praise

  • Professional and knowledgeable medical staff
  • Clear communication regarding diagnoses and treatment plans
  • Effective surgical outcomes for conditions like knee, hip, and rotator cuff repairs
  • Compassionate bedside manner reported by several patients

Common complaints

  • Difficulty reaching staff by phone
  • Long wait times for appointments
  • Rudeness of office staff
  • Concerns regarding administrative efficiency (e.g., faxing authorizations to wrong locations)

In patients' words

"Dr Banos is an excellent surgeon and is very communicative. He performed a total knee replacement and all phases of the procedure went well. I highly recommend him to anyone needing orthopedic care."

Vitals (Dr. Andrew Banos)

"Terrible place. Can never get anyone on the phone. They faxed my MRI authorization to the wrong place and I have been trying to get in touch with them for 2 hours to get it resolved and keep getting hung up on."

ClinicLocator/Medical Health (Sports Medicine North)

"My whole experience with Dr. Karbassi and Sports Medicine North has been nothing short of exceptional! The staff is pleasant, helpful and kind."

LocalityBiz (Dr. John A. Karbassi)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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