Internal Medicine in Newburyport, MA - Primary Care | Physicians
Primary Care • Newburyport, MA
Ratings by platform
- Mass General Brigham Physicians: 4.9/5 (336 ratings/177 reviews (Schoonmaker); 554 ratings/245 reviews (Beaudoin))
- Mass General Brigham Physicians: 4.9/5 (Young); 4.8/5 (Schwartz) (254 ratings/118 reviews (Young); 185 ratings/95 reviews (Schwartz))
- Healthgrades/Vitals: 4.4/5 (Ficht); 3.0/5 (Naseer); 3.9/5 (Su) (36 ratings (Ficht); 50 ratings (Naseer); 14 ratings (Su))
What patients say
Patients praise
- knowledgeable, thorough, and experienced physicians
- compassionate and caring bedside manner
- effective coordination of care and referrals to specialists
- long-term trusting relationships with patients
- strong, active listening skills in many internal medicine providers
- excellent and professional patient-centered care
Common complaints
- difficulty reaching office staff via phone
- long wait times for appointments or in-office waits
- issues with prescription refills and communication delays
- perceived dismissiveness or lack of listening by some providers or staff
- frustration with office management, billing, or scheduling procedures
- instances of perceived misdiagnosis or inadequate follow-up
In patients' words
"She listens to me , shows concern for problems I am experiencing and always helps me."
— Mass General Brigham - Dr. Schoonmaker patient review"A total waste of time. Didn't tell me I had to check in AFTER checking in electronically. Sat and waited. Staff saw that I was waiting...did nothing."
— Patient review regarding a clinic at 260 Merrimac St"Dr. Beaudoin is great. He is extremely thorough, listens carefully, and provides clear responses and recommendations."
— Mass General Brigham - Dr. Beaudoin patient review"The office has always frustrated me. No one answers phones, prescriptions take 3-4 messages to get filled, calls don’t get returned."
— Healthgrades - Dr. Saira Naseer patient reviewMore clinics in Newburyport
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