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Internal Medicine in Newburyport, MA - Primary Care | Physicians

Primary Care • Newburyport, MA

★★★★★4.9/5626 reviews across 3 platforms

Ratings by platform

  • Mass General Brigham Physicians: 4.9/5 (336 reviews)
  • Mass General Brigham Physicians: 4.9/5 (254 reviews)
  • Healthgrades/Vitals: 4.4/5 (36 reviews)

What patients say

Patients praise

  • knowledgeable, thorough, and experienced physicians
  • compassionate and caring bedside manner
  • effective coordination of care and referrals to specialists
  • long-term trusting relationships with patients
  • strong, active listening skills in many internal medicine providers
  • excellent and professional patient-centered care

Common complaints

  • difficulty reaching office staff via phone
  • long wait times for appointments or in-office waits
  • issues with prescription refills and communication delays
  • perceived dismissiveness or lack of listening by some providers or staff
  • frustration with office management, billing, or scheduling procedures

In patients' words

"A total waste of time. Didn't tell me I had to check in AFTER checking in electronically. Sat and waited. Staff saw that I was waiting...did nothing."

— Patient review regarding a clinic at 260 Merrimac St

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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