Arthritis - Newburyport
Rheumatology • Newburyport, MA
Ratings by platform
- Birdeye (Dr. William O'Brien): 3.1/5 stars (7 reviews)
- Sharecare (Dr. William Obrien Dibrielle): 1.0/5 stars (1 review)
- Vitals (Dr. Elizabeth T. Curtis): 2.6/5 stars (1 review/mention)
- Healthgrades (Dr. William Obrien Dibrielle): 2.3/5 stars
What patients say
Patients praise
- Patients appreciate providers who take time to explain treatment options and procedures thoroughly
- Positive surgical outcomes and effective pain management, particularly from orthopedic specialists
- Recognition of providers as intelligent and knowledgeable in their respective fields
- Reports of friendly and efficient staff at certain practices
Common complaints
- Patient complaints regarding dismissive or rushed bedside manner
- Significant wait times for appointments
- Difficulty with administrative tasks, such as medication refills or lack of follow-up communication
- Perceived lack of empathy or trust in patient experiences of chronic pain
In patients' words
"My whole experience with Dr. Karbassi and Sports Medicine North has been nothing short of exceptional! The staff is pleasant, helpful and kind. Dr. Karbassi is thorough, thoughtful, compassionate and excellent at his craft."
— LocalityBiz (Dr. John A. Karbassi)"I've found him to be an extremely intelligent doctor, who honestly knows so very much about RA and the different ways this impacts patients. He gets and gives answers, as well as guidance w/different treatments available."
— Birdeye (Dr. William O'Brien)"I waited 3 hours for an appointment Also I've been calling them three weeks if a refill on medication and have not received a phone call back"
— Vitals (Dr. Elizabeth T. Curtis)"This man has biases and little knowledge of my issues. He was rude and was dismissive of my symptoms. He rushed me through my appointment and I would never go back to him again."
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