Heart & Vascular - Newburyport
Cardiology • Newburyport, MA
Ratings by platform
- Vitals: 4.1/5 stars (Dr. Pourati) (18 ratings)
- Healthgrades: 2.8/5 stars (Dr. Shah) (9 ratings)
What patients say
Patients praise
- High quality of medical care from specific doctors (e.g., Dr. Ghiasuddin, Dr. Wen)
- Some patients praise the bedside manner and expertise of individual physicians
- Some find the doctors professional, trustworthy, and good listeners
Common complaints
- Long wait times in waiting and exam rooms
- Difficulty reaching staff by phone and lack of follow-up on test results or appointments
- Reports of rude, unprofessional, or dismissive attitudes from front desk and medical staff
- Concerns regarding communication, bedside manner, and lack of clarity on medical conditions/test results
- Frustration with scheduling, cancellations, and perceived disorganization
In patients' words
"Unbelievable wait times. Horribly run and no type of empathy or even human kindness coming from the front desk or the physicians."
— Yelp user review"Dr. G and the medical staff are out of this world. He has the best bedside manner of any Dr. I have seen. The front office staff is where the practice needs some improvement."
— Patient review (a-better-place.com)"Dr. Shah said, 'I could explain it, but I know you wouldn't understand what I was saying.' ... Dr. Shah may know a lot about cardiology, but he appears to lack the ability to interact with humans."
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