Colden Ear, Nose, Throat and Allergy: Home
Allergy and Immunology • Newburyport, MA
Ratings by platform
- Healthgrades: 2.9 out of 5 stars (28 reviews)
- Healthy Hearing: 3.56 out of 5 stars (9 reviews)
- Vitals: 3.4 out of 5 stars (18 ratings with 10 written reviews)
What patients say
Patients praise
- some patients found the doctors and staff professional, thorough, and helpful
- some experiences were described as relaxed and friendly
Common complaints
- long wait times and perceived lack of apology for delays
- difficulties with phone communication and appointment scheduling/use of online portals
- concerns regarding high costs and perceived unnecessary procedures/billing practices
- reports of insensitive communication or lack of personalized care
- some dissatisfaction with treatment plans, specifically regarding allergy testing and hearing aids
In patients' words
"The doctor was wonderful. Contacting the office , unless you're a techy, not so much... PLEASE HAVE A PERSON ANSWERING THE PHONE - PERHAPS JUST FROM 8-12."
— Healthy Hearing patient review"I visited this office many times. Every time I had to wait well beyond my appointment time. When I would finally be brought in to the doctor's exam room I would wait up to another 20 minutes... I felt disrespected as a patient."
— Healthy Hearing patient review"I went in for an earache and he did an unnecessary Nasopharyngoscopy on me - you have to sign a waiver beforehand because sure enough my insurance didn’t cover it... The whole office seems to be a racket for allergy testing."
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