Behavioral Health - Cornerstone Family Healthcare
Psychiatric Care • Newburgh, NY
Ratings by platform
- Yelp: 2.2 / 5 (18 reviews)
What patients say
Patients praise
- Availability of diverse services including behavioral health, primary, and dental care
- Outpatient behavioral health and substance abuse treatment offered
Common complaints
- Poor customer service and front desk staff professionalism
- Long appointment wait times and scheduling issues
- Reports of administrative errors and disorganized communication
- Perceived lack of care and staff turnover issues
In patients' words
"The appointments are scheduled 6 months out and when it got to the day of my appointment and I showed up they told me I arrived late... I had to reschedule my appointment for another 6 months due to incompetent front desk staffing."
— LocalityBiz Review"Cornerstone is definitely a shit show they could care less about their patients or their employees... There's never any appointments. Providers are always quitting."
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