Ear, Nose, and Throat | Medical Offices and Specialty Clinics
Ear, Nose & Throat (Otolaryngology) • Newberg, OR
Ratings by platform
- Providence Official Website: 4.9 out of 5 stars (clinic level) (436 ratings (clinic level))
- WebMD/Vitals: 1.0 out of 5 stars (Dr. Michael Wilson) (1-2 ratings)
What patients say
Patients praise
- High clinical ratings for specific providers, particularly Nurse Practitioners (e.g., 4.9 average for the clinic)
- Providers frequently praised for being thorough, knowledgeable, professional, and empathetic listeners
- Efficient and painless treatment experiences for some patients
- Positive interactions with medical assistants and clinical staff noted by some reviewers
Common complaints
- Reports of rude or unhelpful front desk staff/receptionists
- Concerns regarding billing practices, specifically unexpected high costs for procedures classified as surgeries
- Difficulty in scheduling appointments or navigating insurance/referral policies
- Isolated negative clinical experiences, including reports of perceived aggressiveness and lack of efficacy in treatments
In patients' words
"I’ve been a patient of Caitlin Ansel since May 2024 and she is one of my favorite providers. She always listens to my concerns and is very thorough in her care..."
— LocalityBiz (patient review)"Beware of getting steroid injections - they will charge you as if you had a surgery. My $1,000 out the window, and did nothing to help my hearing."
— WebMD (patient review)"The woman who answers the phone is rude... because they don't take my insurance they will NOT see me @ all."
— LocalityBiz (patient review)More clinics in Newberg
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