Internal Medicine in Newark, DE - ProviderMatch - Christiana Care
Internal Medicine • Newark, DE
Ratings by platform
- ChristianaCare ProviderMatch (Dr. Saleena Malik): 4.9/5 (194 ratings) (69 reviews)
- ChristianaCare ProviderMatch (Dr. Steven M. Cetel): 4.8/5 (71 ratings) (9 reviews)
- Birdeye: 2.6/5 (10 reviews)
- ComplaintsBoard: 2.1/5 (1 review, 6 complaints)
What patients say
Patients praise
- Providers are often described as caring and thorough
- Excellent communication and listening skills reported for specific doctors
- Patients feel comfortable expressing health concerns
Common complaints
- Delays in prescription refills
- Difficulty scheduling appointments via the call center
- Perceived staff incompetence or lack of responsiveness
- Billing and coding issues
- Long wait times for responses to complaints
In patients' words
"Dr. Malik is the best doctor I have ever had (I'm 72!). She listens to all my concerns and discusses options and allows me to share in the decision process."
— ChristianaCare ProviderMatch (Dr. Saleena Malik review)"This office has repeatedly given my family a difficult time getting medication prescriptions refilled in a timely manner. It's taken up to 6 days and I'm told the message is "sitting on a desk" waiting to get reviewed."
— LocalityBiz (Christiana Care Medical Group review)"Calling your doctor for an appointment - when you call the office number it sends you to a call center. They ask you a bunch of questions and then tell you that the Doctor’s office will call you... HORRIBLE patient experience."
— Birdeye (Christiana Care Health System review)More clinics in Newark
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