Value Medical Supplies
Durable Medical Equipment Suppliers • Newark, NJ
Ratings by platform
- TheMugsUSA (aggregated): 4.7/5 (41)
What patients say
Patients praise
- Helpful, professional, and knowledgeable staff, specifically noted by name (e.g., Alla, Ms. Zumma)
- Efficient and fast service for many customers
- Convenient delivery services for medical supplies
- Acceptance of Medicare, Medicaid, and most insurance plans
Common complaints
- Inaccurate website information regarding in-store inventory
- Complaints about inability to fill certain prescriptions
- Reports of poor or rude customer service experiences
- Issues with communication regarding status of orders
In patients' words
"Terrible customer service. Went there 10 days go to drop off a script for a knee brace; they dont stock it so I was told they would see about ordering it and would be in touch. Never heard a word so I called today and got no answer as to the status of my order..."
— Customer review via TheMugsUSA"I went in for supplies for a family member and was taken care of very quickly and professionally. I would recommend this place to anyone. Services were great."
— Customer review via Loc8NearMe"Website is inaccurate and they don't have items in store that they claim. I tried to fill a prescription and was told they didn't do that."
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Meet Our Team
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