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Rheumatology | Patient Care

Rheumatology • New York, NY

★★★★☆4.3/5187 reviews across 6 platforms

Ratings by platform

  • Vitals/WebMD for Dr. Robin Lipschitz: 4.5/5 (88 reviews)
  • Healthgrades for Dr. Lisa Sammaritano: 5.0/5 (9 reviews)
  • RateMDs for Dr. Paula Rackoff: 3.9/5 (64 reviews)
  • Vitals for Dr. Jonathan Samuels: 3.7/5
  • Vitals for Dr. Richard Crane: 4.1/5
  • Vitals for Dr. Stephen Smiles: 4.1/5 (26 reviews)

What patients say

Patients praise

  • High medical expertise and effective diagnostic skills
  • Compassionate, attentive, and thorough patient interaction for many patients
  • Strong focus on patient quality of life and successful treatment outcomes
  • Good accessibility and responsiveness in emergencies for some providers
  • Efficient and professional office environments reported by some patients

Common complaints

  • Rushed appointments or lack of adequate time spent with patients
  • Concerns regarding staff communication and administrative inflexibility
  • Perceived dismissiveness or lack of compassion towards patient symptoms
  • Issues with insurance acceptance and lack of transparency regarding changes
  • Concerns about diagnostic accuracy or failure to thoroughly examine patients

In patients' words

"I left Dr.Lipschitz office with results and I feel better because I have peace of mind. I would highly recommend Dr.Robin Lipschitz, MD."

— Vitals patient review

"Terrible doctor with poor interpersonal skills; lacks the ability to communicate respectfully or effectively with patients from diverse backgrounds."

— Healthgrades patient review

"He was condescending and dismissive. He did not provide the correct diagnosis. I have since found a helpful physician with correct diagnosis."

— Vitals patient review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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