AdventHealth New Smyrna Beach
Wound Care • New Smyrna Beach, FL
Ratings by platform
- Google Reviews: Approximately 4.4 to 4.5 out of 5 stars (Over 1,600 reviews across platforms like Google)
- Hospital performance metrics/surveys: 84 to 86 out of 100 (Patient recommendation score) (Variable metrics based on HCAHPS and OAS CAHPS surveys)
- HCAHPS Patient Experience Surveys: 2 to 4 out of 5 stars (HCAHPS survey specific) (Not explicitly stated)
What patients say
Patients praise
- Staff perceived as kind and professional
- Clean and bright facility environment
- Good communication regarding patient progress
- High willingness to recommend the hospital among patients
Common complaints
- Some concerns regarding quality of specific surgical procedures
- Variability in patient satisfaction survey results across different care categories
In patients' words
"The staff was great and the facility was nice, bright and clean. The staff kept me up to date on my mother's progress and the doctor met me after to let me know..."
— Yelp user review"Everyone is kind and thoughtful. Most work was decent. Abdominoplasty was sloppy. Dr st croix and his team are always wonderful and professional."
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