Primary Care – Family Medicine in New Smyrna Beach
Primary Care • New Smyrna Beach, FL
Ratings by platform
- Healthgrades (Dr. Dina Doolin, DO): 4.1 Star Rating (Based on 19 reviews)
- WebMD (Dr. Mark Kucker, DO): 4.5/5 (24 ratings)
- Vitals (Dr. John S. Yee, MD): 3.8/5 (58 ratings (20 written reviews shown))
- Healthgrades (Dr. Andrew Dill, MD): 3.5 Star Rating (Based on 16 reviews)
- Healthgrades (Dr. Maya Laprade, DO): Likelihood of recommending: 5/5 (review text indicates very positive care) (At least multiple reviews; one WebMD listing shows 1 rating)
- Healthgrades (Dr. Jodi Wilder, DO): Likelihood of recommending: 5/5 (Multiple reviews implied by Healthgrades page content (not extracted as a total count))
- Healthgrades (Dr. Kathryn Malan, MD): Not provided in extracted snippet; complaints found (Not provided in extracted snippet)
What patients say
Patients praise
- Patients praise doctors for listening, explaining, and taking time during visits (e.g., Dr. Maya Laprade; Dr. Jodi Wilder; also positive comments for Dr. Doolin).
- Many reviewers describe good bedside manner/professional and friendly staff, and feeling respected.
- Some reviewers describe effective treatment without rushed appointments (e.g., Laprade treated a painful hand condition on the spot).
Common complaints
- Scheduling/administrative frustrations: long waits, last-minute changes about accepting patients, or staff perceived as unorganized/unhelpful (e.g., Dr. Kathryn Malan).
- Negative experiences include claims of incompetence/unprofessional behavior by staff/office management (e.g., Dr. Dina Doolin review excerpts on Healthgrades).
- Lower ratings and mixed reviews across providers (e.g., 3.5/5 and 3.8/5 on Healthgrades/Vitals indicate not universally positive experiences).
In patients' words
"“Unprofessional and Condescending”"
— Healthgrades – Dr. Andrew Dill review excerpt"“I booked an appointment… I could not get in till April 2023… Today… telling me Dr Malan is not accepting new patients… Really unprofessional… unorganized”"
— Healthgrades – Dr. Kathryn Malan review excerpt"“Dr. Laprade listens to patient concerns and provides an optimal course of treatment… I wasn’t rushed…”"
— Healthgrades – Dr. Maya Laprade review excerpt"“We’ve published patient experience ratings… Overall Patient Experience Rating… 5 out of 5”"
— US News – Beth A. Patel NP (primary care) patient experience summary"“I would highly recommend him… Dr. Yee is patient, knowledgeable, and caring… there is some waiting at times.”"
— Vitals – Dr. John S. Yee review excerptMore clinics in New Smyrna Beach
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