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New Smyrna Wellness Center

Primary Care • New Smyrna Beach, FL

What patients say

Patients praise

  • Patients praise doctors for listening, explaining, and taking time during visits (e.g., Dr. Maya Laprade; Dr. Jodi Wilder; also positive comments for Dr. Doolin).
  • Many reviewers describe good bedside manner/professional and friendly staff, and feeling respected.
  • Some reviewers describe effective treatment without rushed appointments (e.g., Laprade treated a painful hand condition on the spot).

Common complaints

  • Scheduling/administrative frustrations: long waits, last-minute changes about accepting patients, or staff perceived as unorganized/unhelpful (e.g., Dr. Kathryn Malan).
  • Negative experiences include claims of incompetence/unprofessional behavior by staff/office management (e.g., Dr. Dina Doolin review excerpts on Healthgrades).
  • Lower ratings and mixed reviews across providers (e.g., 3.5/5 and 3.8/5 on Healthgrades/Vitals indicate not universally positive experiences).

In patients' words

"“Unprofessional and Condescending”"

— Healthgrades – Dr. Andrew Dill review excerpt

"“I booked an appointment… I could not get in till April 2023… Today… telling me Dr Malan is not accepting new patients… Really unprofessional… unorganized”"

— Healthgrades – Dr. Kathryn Malan review excerpt

"“Dr. Laprade listens to patient concerns and provides an optimal course of treatment… I wasn’t rushed…”"

— Healthgrades – Dr. Maya Laprade review excerpt

"“I would highly recommend him… Dr. Yee is patient, knowledgeable, and caring… there is some waiting at times.”"

— Vitals – Dr. John S. Yee review excerpt

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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