New Smyrna Beach Gynecology & Obstetrics Pa
OB-GYN • New Smyrna Beach, FL
Ratings by platform
- Healthgrades (Dr. Heather Metchick): 3.31 out of 5 (181 ratings)
- Healthgrades (Dr. Jacob Rouse): 4.5 out of 5 (Likelihood of recommending)
- Vitals (Dr. Heather Metchick): 4.1 out of 5 (Average rating)
What patients say
Patients praise
- doctors described as thorough, gentle, and compassionate
- positive outcomes reported for surgeries and medical treatments
- some patients feel heard and well-cared for by individual physicians
Common complaints
- poor communication and appointment reminder systems
- difficulties with office staff and policies regarding late arrivals or record access
- perceived lack of concern for patient medical history or holistic health needs
- billing and insurance-related frustrations
In patients' words
"Dr. Rouse was the most thorough OBGYN I have ever had! He was kind, compassionate and extremely considerate."
— Healthgrades (Dr. Jacob Rouse)"Over the years the bad communication system in place shows. They have no appointment reminder system in place. They take forever to call back if at all."
— Healthgrades (Dr. Heather Metchick) review"Dr. Metchick is a doctor who really cares. It is very clear in her attitude and the way she treats her patients. She is unbelievably kind and compassionate..."
— Vitals (Dr. Heather Metchick) reviewMore clinics in New Smyrna Beach
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