Halifax Health
Family Medicine • New Smyrna Beach, FL
What patients say
Patients praise
- physicians and nurse practitioners described as compassionate, thorough, and good listeners
- patients feel respected and not rushed during appointments
- convenient access, including evening and weekend hours at some locations
- high quality of clinical care and medical advice from specific providers
Common complaints
- long wait times for appointments and office visits
- difficulties in office communication, including phone responsiveness and follow-up on test results
- complaints about unprofessional or rude staff behavior
- reports of billing issues or surprise charges
- occasional concerns regarding provider turnover and coordination of care
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