Primary Care & Specialty Clinic in Volusia County
Endocrinology • New Smyrna Beach, FL
Ratings by platform
- BestProsInTown (New Smyrna Wellness Center): Not explicitly provided numerically overall, mixed feedback noted (68 reviews mentioned on BestProsInTown)
- Birdeye (Waterside Wellness/Dr. Mark K. Nagrani): 4.9 out of 5 (63 reviews)
- Birdeye/Google (AdventHealth New Smyrna Beach): 4.4 to 4.5 out of 5 (Over 1,600 to 2,300 reviews)
- Leapfrog Group / HospitalCompare (AdventHealth New Smyrna Beach): 84% to 88% overall rating (depending on survey type) (N/A (OAS CAHPS Survey))
What patients say
Patients praise
- Attentive, caring, and professional staff members
- Genuinely interested, approachable, and compassionate doctors
- Timely and accommodating scheduling efforts
- Positive patient outcomes in therapy and physical rehabilitation
- Clean and modernized facilities
Common complaints
- Billing and payment communication issues
- Confusing or surprise billing charges
- Dissatisfaction with emergency room (ER) experiences
- Inconsistent communication regarding post-discharge instructions and medications
- Concerns regarding mental health treatment depth
In patients' words
"How refreshing to find a Dr. who is genuinely interested in providing his patients with the utmost care and attention to their health concerns... He and his capable Staff... always make me feel welcomed."
— Birdeye (Waterside Wellness Review)"Twice now using this ER. Twice now the most uncaring horrible experience I've ever had at a hospital. STAY AWAY!"
— Yelp (AdventHealth New Smyrna Beach Review)"Some patients have expressed disappointment in the mental health treatment options available, feeling that more support is needed for issues beyond physical health."
— BestProsInTown (New Smyrna Wellness Center Review)More clinics in New Smyrna Beach
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