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Summit Health (Westmed) Urgent Care, New Rochelle logo

Summit Health (Westmed) Urgent Care, New Rochelle

Urgent Care • New Rochelle, NY

★★★★★4.6/52,575 reviews across 2 platforms

Ratings by platform

  • Google: 4.7/5 stars (1,958 reviews)
  • Summit Health website: 4.4/5 stars (617 reviews)

What patients say

Patients praise

  • Professional and polite staff
  • Thorough care provided by nurses and doctors
  • Clean and modern facility
  • Effective communication from staff during service delays
  • Convenient extended hours and weekend availability

Common complaints

  • Long wait times, even with appointments
  • Concerns regarding the transition to web-portal-only communication with staff
  • Inefficient administrative or check-in processes in some cases

In patients' words

"The RN was great but the first nurse who did the strep test was exceptional. By far the best test strep administered I've seen..."

— LocalityBiz reviewer

"A highly inefficient medical center where, despite having an appointment, you’ll face excessive wait times before being called and even longer delays before seeing a medical professional."

— WebMD reviewer

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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