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Therapy & Psychiatry in New Rochelle, NY - 1 Radisson Plaza logo

Therapy & Psychiatry in New Rochelle, NY - 1 Radisson Plaza

Psychiatry/Mental HealthNew Rochelle, NY

★★★★★4.9/5128 reviews across 2 platforms

Ratings by platform

  • LifeStance official website: 4.9/5 (110 reviews)
  • Birdeye (for Dr. Leila Jean Baptiste): 4.7/5 (18 reviews)

What patients say

Patients praise

  • Patients report feeling heard and understood by specific doctors
  • Providers described as warm, attentive, and knowledgeable
  • Easy initial appointment scheduling process

Common complaints

  • Insurance verification issues and unexpected billing disputes
  • Difficulty with administrative and support staff communication
  • Complaints regarding unprofessional conduct or patient abandonment by some providers

In patients' words

"Supposedly it was verified, and an appointment was scheduled In fact 2 sessions I was the told the provider did not accept my insurance... Totally incompetent office staff."

Patient review on LocalityBiz

"Awful experience, Dr Jean Baptiste is derelict in her duty and she completely abandoned me while in crisis after my father died."

Patient review on Birdeye

"After months of searching for a psychiatrist that connected with me and actually listened I FOUND HER!!! Leila was attentive, warm, receptive and listened."

Patient review on Birdeye

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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