Urgent Medical & Emergency Care Highland, New Paltz | FirstCare
Urgent Care • New Paltz, NY
Ratings by platform
- Google: 4.4 out of 5 stars (based on over 300 reviews) (301+)
- Yelp: 4.5 out of 5 stars
- Facebook: 88% recommendation rate (67 reviews)
What patients say
Patients praise
- attentive, courteous, and professional staff
- clean and well-maintained facility
- efficient service with minimal wait times for many patients
- compassionate and thorough medical care
- welcoming and calming atmosphere
Common complaints
- occasional wait time fluctuations during peak hours
- some reports of mixed experiences regarding provider type (e.g., preference for a physician over other practitioners)
In patients' words
"At urgent care they actually listen. They genuinely care about their patients... I have recommended this place to many people and will continue to do so. Couldn't ask for a better place."
— Patient Testimonial"I was pleasantly surprised with how quickly I was seen and the attentiveness of the staff and medical professionals. They were kind, helpful, and personable. Would highly recommend this urgent care!"
— Patient Review (April 2026)"FirstCare is calm, clean, orderly and run by people who care, treat you with dignity and want to see you get better."
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