New Paltz Family Health Center
Student Health Center • New Paltz, NY
Ratings by platform
- Birdeye: 2.4/5 (47 reviews)
- Yelp: 2.5/5 (3 reviews)
What patients say
Patients praise
- Some patients report receiving professional care from specific providers
- Convenient location for some patients
- Friendly staff (noted by some)
Common complaints
- Poor communication and lack of follow-through regarding test results and prescriptions
- Frustrating phone system and difficulties scheduling or getting callbacks
- Long wait times for appointments and lack of clinical efficiency
- Complaints regarding billing practices and co-pays
- Perceived unprofessionalism or lack of attentiveness by staff/nurses
In patients' words
"I've been going here for years and can't say enough for the professional care I've received. The staff are kind, attentive and the follow through is excellent."
— Yelp review"Communication is a simple and fundamental part of life — be it personal or professional. This place falls woefully short... this is the land of the crickets."
— LocalityBiz review"If you want any actual care and doctors/nurses to listen to you, go anywhere else but here. Can not express the amount of times I've had to fight just to be taken care of."
— LocalityBiz reviewMore clinics in New Paltz
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