New Paltz Family Health Center
Internal Medicine • New Paltz, NY
Ratings by platform
- Birdeye: 2.4 out of 5 stars (47 reviews)
- Facebook: 42% recommendation rate (9 reviews)
What patients say
Patients praise
- Specific providers receive high praise for quality of care
- Clean and modern facility environment
- Convenient location for local residents
Common complaints
- Poor communication and follow-through on test results and prescriptions
- Difficult phone system and unresponsive scheduling/call center staff
- Long wait times and inefficient time management during appointments
- Concerns regarding billing practices and co-pays
- Reports of unprofessional or dismissive staff behavior
In patients' words
"I've been going here for years and can't say enough for the professional care I've received. The staff are kind, attentive and the follow through is excellent."
— Yelp user review"If you want any actual care and doctors/nurses to listen to you, go anywhere else but here. Can not express the amount of times I've had to fight just to be taken care of."
— LocalityBiz user reviewMore clinics in New Paltz
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