Obstetrics and Gynecology in New Paltz, NY - ProviderMatch
Gynecology • New Paltz, NY
Ratings by platform
- Nuvance Health ProviderMatch: Typically range between 4.8 to 5.0 out of 5 stars for individual providers on Nuvance Health's ProviderMatch platform (Varied, with many providers having between 15 and 35 ratings/reviews on that platform)
What patients say
Patients praise
- Many individual providers, including midwives and OB-GYNs, are praised for being caring, knowledgeable, and respectful
- Positive patient outcomes during prenatal care and deliveries
Common complaints
- Incompetent administrative, billing, and front desk staff
- Long wait times and difficulty scheduling appointments
- Poor communication, including unreturned calls and test results
- Issues with insurance verification and billing inaccuracies
- Negative sentiment specifically toward Optum-affiliated practices in the region
In patients' words
"The midwives and practitioners at new paltz ob gyn are amazing... I saw them all for prenatal care during both of my pregnancies and had nothing but positive experiences. They are caring and knowledgeable."
— LocalityBiz (Optum OB/GYN patient review)"Optum’s lack of professionalism and blatant disregard for patient care has caused me undue stress, time, and effort. Avoid this office if you value your health and time."
— LocalityBiz (Optum Family Medicine patient review)"More than 36 percent of patients reported issues with customer service, nearly half had difficulty getting an appointment, and 25 percent saw inaccurate billing and unexplained fees."
— WAMC News report on Optum survey results (April 2025)More clinics in New Paltz
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