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Ochsner Medical Center : Colon & Rectal Surgery

Surgery (General, Bariatric, Colon and Rectal)New Orleans, LA

★★★★★4.9/5180 reviews across 4 platforms

Ratings by platform

  • US News & World Report: 5/5 (46 reviews (aggregated for colorectal surgeons))
  • Healthgrades (Dr. Danielle Kay): 5.0/5 (1 review)
  • Healthgrades (Dr. Richard Awtrey): 4.9/5 (73 reviews)
  • Ochsner Health Verified Reviews: 4.9/5 (60 reviews)

What patients say

Patients praise

  • highly skilled and knowledgeable surgeons and specialists
  • clear and thorough communication regarding procedures
  • attentive listening and respectful patient interactions
  • overall confidence in medical expertise and life-saving care

Common complaints

  • occasional concerns regarding communication and bedside manner
  • specific complaints about surgical outcomes and lack of follow-up in isolated cases
  • billing and insurance related frustrations

In patients' words

"He treats me with respect and considers what I say about what is going on with my body... Literally he has rescued me from death on more than one occasion."

Healthgrades (Patient review for Dr. Herbert Mayer)

"Dr. Kay was great with my son who has special needs. She was friendly and listened carefully to us. We understood everything she said and didn't rush the appointment."

Healthgrades (Patient review for Dr. Danielle Kay)

"During surgery Dr Hicks removed 4 inches of my ureter in error, which eventually led to a permanent ileostomy and substantial kidney damage. Hicks offered no apology."

Healthgrades (Patient review for Dr. Terrell Hicks)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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