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St. Thomas Community Health Center

Cardiology • New Orleans, LA

What patients say

Patients praise

  • High-quality clinical care and successful outcomes for complex procedures
  • Compassionate, kind, and attentive staff during hospital stays and procedures
  • Effective communication and explanation of test results by many providers
  • Professional bedside manner and patient-focused care from many specialists

Common complaints

  • Difficulty scheduling appointments and long wait times for follow-ups
  • Administrative and office management issues including cancellations and communication gaps
  • Concerns regarding provider bedside manner, perceived arrogance, or dismissiveness
  • Occasional reports of diagnostic or procedural dissatisfaction

In patients' words

"Dr. Hiltbold was 5 stars all the way BUT it takes months to get a follow-up appointment with her."

— Healthgrades

"I’m about to have an appointment at a different clinic. I’m sure Tulane has capable doctors... But if a patient has no chance to actually see those doctors, that’s not of much use, is it?"

— LocalityBiz

"Ochsner always provides phenomenal care but Dr Malur and his team is simply amazing. Everyone is always so friendly and swift."

— Ratings.MD

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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