Hepatitis C services - CrescentCare
Infectious Disease (HIV/Hepatitis C Care) • New Orleans, LA
Ratings by platform
- Birdeye: 3.1 out of 5 stars (Birdeye) (41 reviews)
- Yahoo Local: 4.0 out of 5 stars (aggregated) (13 reviews)
What patients say
Patients praise
- compassionate, knowledgeable, and patient-centered providers
- successful Hepatitis C treatment programs and access to care
- helpful assistance with insurance and Medicaid enrollment
- efficient on-site pharmacy services
- valuable community resource providing low-income/sliding scale care
Common complaints
- reports of rude or unprofessional front desk staff
- long wait times and scheduling/double booking issues
- difficulties accessing staff or appointments over the phone
- inconsistent quality of care reported by some patients
- multi-level barriers to Hepatitis C care including provider attitudes and prior experiences
In patients' words
"Crescent Care on Elysian Feilds has the most compassionate kind cheerful professional staff I have ever encountered in my whole life. Receptionists were all welcoming consistently each visit."
— User review via LocalityBiz"The most rude and unprofessional people. The front desk staff doesn’t pay any attention to anything. They always have the nastiest attitudes."
— User review via A-Better-Place.com"This is a game changer for Hepatitis C."
— Dr. Jason Halperin, Infectious Disease Doctor at CrescentCare, quoted in WWNOMore clinics in New Orleans
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