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Behavioral HealthNew Orleans, LA

★★☆☆☆2.1/547 reviews across 3 platforms

Ratings by platform

  • Birdeye (Metropolitan Human Services District - New Orleans East): 3.7 out of 5 stars (9 reviews)
  • Virtuous Reviews (Integrated Behavioral Health, LLC): 3.2 out of 5 stars (4 reviews)
  • Birdeye (Oceans Behavioral Hospital): 1.5 out of 5 stars (34 reviews)

What patients say

Patients praise

  • Effective and life-changing experiences with certain individual physicians
  • High satisfaction with Mobile Crisis Intervention Unit staff performance and safety protocols
  • Ongoing city initiatives like the Mental Health Wait Time Dashboard to improve access to care

Common complaints

  • Concerns regarding staff unprofessionalism and responsiveness
  • Long wait times for appointments and follow-up communication
  • Billing and insurance eligibility confusion
  • Dissatisfaction with patient treatment standards in specific inpatient settings

In patients' words

"I've seen multiple physicians and each one has been life changing in some way or another. The office staff is on point!"

Virtuous Reviews user (Integrated Behavioral Health, LLC)

"This place is hell on earth. Save yourself and family members the stress and also potentially losing ..."

Birdeye user (Oceans Behavioral Hospital)

"Horrible. Not once did anyone inform me that they only take Medicare and Medicaid."

LocalityBiz user (Central City Behavioral Health & Access Center)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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