New Madrid County Living Center – We've dedicated our lives to yours
Skilled Nursing Facility • New Madrid, MO
Ratings by platform
- NursingHomeDatabase (CMS data): 5/5 stars (Overall CMS Rating) (10 reviews (cited on one aggregator))
What patients say
Patients praise
- High CMS overall rating (5 stars)
- Cleanliness of the facility environment reported by some families
- Instances of compassionate care provided by individual staff members
- Above-average nursing staffing hours compared to state levels
Common complaints
- Allegations of theft of personal property
- Inadequate daily activities and resident engagement for mobility-challenged individuals
- Reported instances of staff ignoring personal requests or failing to communicate critical medical information to families
- Documented safety incidents involving failure to follow proper patient transfer procedures (e.g., bypassing mechanical lifts)
- Concerns regarding dated infrastructure and small room sizes
In patients' words
"The facility has a huge theft problem that is known about but nothing has been done. Personal requests were ignored by staff."
— seniors.fyi (user review)"The facility has averaged 4 deficiencies per year over the review period, about 27% below Missouri’s average of 5.5."
— AssistedLivingMagazine.com (inspection summary)More clinics in New Madrid
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