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New Madrid Medical Center

Federally Qualified Health CenterNew Madrid, MO

★★★★★5.0/5212 reviews across 4 platforms

Ratings by platform

  • New Madrid Community Care Center (via Birdeye/Google): 5 out of 5 stars (77 reviews)
  • Southeast Primary Care at New Madrid (via Birdeye/Google): 5 out of 5 stars (4 reviews)
  • New Madrid Family Clinic (via Birdeye/Google): 1 out of 5 stars (1 review)
  • Briana Thompson (via Birdeye/Google): 5 out of 5 stars (130 reviews)

What patients say

Patients praise

  • Friendly and professional staff members
  • Providers who listen attentively to concerns and explain medical information clearly
  • Efficient service with short wait times
  • Highly recommended care providers

Common complaints

  • Billing concerns regarding co-pays for Medicare recipients
  • Reports of confusing or impersonal communication style during patient visits

In patients' words

"Very friendly & professional Great caring folks."

Review on Birdeye regarding New Madrid Community Care Center

"She has always been their for us. She explains medical things to us when we ask for more explanation. She treats all patients with kindness..."

Review on Birdeye regarding provider Briana Thompson

"Weirdest visit ever. I had to use the low cost services because I'm laid off... wasn't really treated. Still ended up in ER... Then they called to get a follow up and somehow acted like I was their patient... that's just it. Nooo... this was temporary. And that was weird. Just bizarre."

Review on localitybiz.com regarding SEMO Health Network- New Madrid Medical

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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