Northeast Medical Group | Yale New Haven Health
Primary Care • New Haven, CT
Ratings by platform
- Birdeye (Fairfield): 3.7/5 stars (33 reviews) (33)
- Chamber of Commerce (North Haven): 2.7/5 stars (17 reviews) (17)
What patients say
Patients praise
- Competent, kind, and compassionate individual physicians and APRNs
- Efficient and organized experience at some locations
- Helpful and attentive staff in specific instances
Common complaints
- Rudeness and unprofessional behavior from administrative and front-desk staff
- Difficulty scheduling appointments and long wait times
- Perception of impersonal care or being treated like a number
- Disorganized office processes and communication issues
In patients' words
"The best doctors with the best staff. I will always only have YNH doctors. Dr. Amy Tran is the best PCP I have ever seen."
— Birdeye review"I can't even begin with the amount of negativity here. The doctor is fine but the staff is horrible."
— LocalityBiz review"We have been seeing Dr Robert Jones for the past several years. He is well educated, compassionate and kind. He is an excellent primary care physician."
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