New Haven - Select Physical Therapy
Physical Therapy • New Haven, CT
Ratings by platform
- ComplaintsBoard: 3.0/5.0 (for general Select Physical Therapy brand) (2 reviews (general brand))
What patients say
Patients praise
- attentive, kind, and personable care from specific therapists
- professionally and courteously treated staff interactions
- clean, hands-on therapeutic environment
- effective physical therapy programs leading to positive health outcomes
Common complaints
- scheduling conflicts and communication issues regarding appointments
- high patient-to-therapist ratios impacting care quality
- clinic management responsibilities distracting therapists from patient care
- excessive or time-consuming initial paperwork
In patients' words
"Kevin Fiori at Select Physical Therapy New Haven is amazing! He is attentive, kind, personable, and extremely competent. ... But he needs help. I have experienced patient to therapist ratios as high as 4:1."
— LocalityBiz user review"The only thing is this morning I have the 7: am appointment and no one was there ... I called back and they said oh no you had a 8:00 am appointment I never had a 8:00 am appointment it was 7:00 a.m."
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