Pediatric Urgent Care
Pediatrics • New Haven, CT
Ratings by platform
- Birdeye (Urgi-KIDS): 3.3 out of 5 stars (40 reviews)
- Birdeye (PM Pediatric Urgent Care): 4.4 out of 5 stars (1,304 reviews)
- Solv (PM Pediatric Urgent Care): 4.9 out of 5 stars (780 reviews)
What patients say
Patients praise
- Kind, friendly, and attentive medical staff and doctors
- Effective communication with children to keep them calm and heard
- Efficient clinical care and professional medical expertise
- Convenient access for urgent, non-emergency needs
Common complaints
- Inconsistent scheduling or long wait times despite calling ahead
- Frustration with front desk communication and service policies
- Concerns about unprofessional or condescending interactions with providers
- Lack of follow-up or administrative efficiency
In patients' words
"Front desk receptionist was very welcoming and friendly. Nurses were very nice and the Doctor was experienced and resolved our issue right away. Zero waiting time from beginning to end. The best pediatric urgent care in the area."
— Birdeye (PM Pediatric Urgent Care)"I called this office asking if they had availability. They said yes 3 spots at 4pm. I drove thirty minutes to this office for my 2.5 year old to be seen... I show literally 3 minutes later and a guy at the front desk said they are full."
— Birdeye (Urgi-KIDS Pediatric Urgent Care)"This place has gone downhill... the doctor was condescending when talking to me and had nothing to offer to help my very sick child... I won’t be coming back. The visit was a waste of time."
— Solv (PM Pediatric Urgent Care)More clinics in New Haven
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