Digestive Health - Yale New Haven Health
Gastroenterology • New Haven, CT
Ratings by platform
- Vitals: 4.1/5 to 4.3/5 average across various practitioner/practice profiles (Varies by profile (e.g., specific practice listing vs. individual provider))
- Birdeye/Google/LocalityBiz aggregate}}],sampleQuotes:[{quote:{citations:,confidence:: 2.2/5 to 2.8/5 range for the hospital/network as a whole (Approximately 441 reviews (Birdeye/Google aggregate))
- LocalityBiz/Patient review (My daughter has had digestive issues for many many years... Never in all of our hospitalizations have we experienced the lack of hygiene... In general the medical care is slow and we think sub par for such a supposedly highly rated hospital.)
- YNHH Patient Story/Testimonial (I’m forever grateful for the Digestive Health Center and how they reviewed everything, knew what was wrong before I got there and knew the right steps to take. That was the beginning of a changed life for me.)
- LocalityBiz/Shoreline Endoscopy Center review (The staff was delightful, and made me feel very comfortable. Honestly, I woke up feeling completely fine. I would recommend this team to anyone who has to undergo an endoscopy.)
What patients say
Patients praise
- Expertise in diagnosing and treating complex or rare conditions
- Positive outcomes for critical and life-saving procedures
- Dedicated and professional nursing staff noted in various departments
- Streamlined care experience at newer dedicated facilities like the Digestive Health Center
- Compassionate and sharp bedside manner reported for specific specialists
- Clear communication regarding procedures and potential risks
Common complaints
- Long wait times for appointments
- Poor communication and responsiveness from staff
- Perceived lack of cleanliness and facility maintenance in inpatient settings
- Concerns regarding patient-centered care and compassion
- Difficulties navigating the administrative and appointment scheduling processes
- Rushed or dismissive bedside manner from some individual providers
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