Pediatrics in New Castle, DE - ProviderMatch - Christiana Care
Pediatrics • New Castle, DE
Ratings by platform
- ChristianaCare ProviderMatch: 4.7/5 (30 reviews)
- ComplaintsBoard: 2.1/5 (1 review)
What patients say
Patients praise
- High physician ratings on internal ProviderMatch platform
- Physicians described as knowledgeable and compassionate in some contexts
- Availability of multiple specialized pediatric providers
Common complaints
- Long wait times for responses and appointments
- Poor customer service and difficulties navigating call centers
- Concerns regarding communication with administrative staff
- Lack of effective resolution for patient complaints
- General dissatisfaction with administrative and billing processes
In patients' words
"Calling your doctor for an appointment - when you call the office number it sends you to a call center... HORRIBLE patient experience."
— Birdeye Reviews"Despite a high level of trust, our investigation found issues with ChristianaCare's service, including poor customer service, lack of accountability, and responsibility to resolve complaints."
— ComplaintsBoardMore clinics in New Castle
Brandywine Pediatrics
Patients praise: doctors described as great and caring · long-standing practice with strong reputation in the community.
BAYADA
Patients praise: Professional care delivery · Compassionate and skilled pediatric nursing care.
Delaware Sports Medicine
Patients praise: Exceptional medical knowledge and diagnostic ability · Excellent bedside manner and personal care.
New Castle Chiropractic
Patients praise: Long-standing practice established in 1994. · Personalized and comprehensive care..
Geriatric Medicine
Patients praise: doctors are described as respectful, attentive, and caring · providers often take time to listen and answer questions thoroughly.
Handling Physical Therapy
Patients praise: Personalized, one-on-one care · Knowledgeable and compassionate therapists.
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