New Braunfels Urgent Care Clinic
Urgent Care • New Braunfels, TX
Ratings by platform
- Solv: 2.3/5 (3 (on Solv))
- Solv: 4.8/5 (3,112 (on Solv))
- UrgentCareMap: 2.7/5 (7 (on UrgentCareMap))
- Apple Maps: 2.5/5
What patients say
Patients praise
- Professional and compassionate medical staff in some instances
- Efficient and helpful online check-in experiences for some patients
- Clean and organized facilities
- Effective treatment for minor illnesses and injuries when staff takes the time to listen
Common complaints
- Long wait times, even with appointments
- Unfriendly or rude front desk and nursing staff
- Perceived lack of thoroughness in medical evaluations and diagnosis
- Frustrations with insurance acceptance and billing policies
- Issues with online registration and technical processes
In patients' words
"Only going here due to workers comp if I had a choice I would not go there have rude nurses and front counter very rude not helpful at all you don’t see a doctor only a pa just a bad place to go"
— Solv Review (CHRISTUS Trinity Clinic)"Staff and doctors are always professional. They ask a lot of questions to provide the best treatment. Make an appointment and they usually get you in very quickly."
— Solv Review (Guadalupe Regional Urgent Care)"Horrible. Front desk service was anything but friendly. ... Nurse was not professional or thorough in her check up. Sat and waited for someone to come back for an hour."
— LocalityBiz Review (Texas MedClinic)More clinics in New Braunfels
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